Terms of Engagement
Last updated: 24 August 2026
These terms apply to services provided by The Trustee for Tadich Family Trust, ABN 80 705 451 756, trading as The Tradie Owner ("we", "us").
1. What we provide
A structured diagnostic of your trade business, a written 60-day plan, and the support described in your engagement for the period stated. We provide business coaching and analysis. We are not accountants, financial advisers or lawyers, and nothing we provide is accounting, taxation, financial product or legal advice.
2. The $100,000 guarantee
We assess whether we can identify at least $100,000 of annualised opportunity in your business before accepting you as a client. If we accept you and the diagnostic does not identify at least $100,000, you receive a full refund of fees paid.
Identified opportunity is a good-faith estimate based on the information you supply, calculated using a documented method and stated as a range with the assumptions shown. It is not a guarantee that your business will earn that amount. Whether any of it is realised depends on the actions you take, and on factors outside our control including market conditions, your team and your customers.
3. Your obligations
You agree to provide accurate and complete information. Our analysis is only as good as the numbers you give us. If information you supply is materially inaccurate, the guarantee in clause 2 does not apply.
4. Fees, term and renewal
All fees are stated in Australian dollars and are inclusive of GST. We issue a tax invoice for each payment.
Fees and payment options are as quoted to you in writing before you start. Your membership begins with an initial 60-day period, which you may pay either as a single upfront payment or in two monthly instalments as set out in your quote. After the first 60 days, membership continues on a monthly basis, billed monthly in advance.
Your membership runs in three-month terms. At the end of each term it renews for a further three months unless you tell us at least 30 days before the term ends that you do not want it to. We will email you a reminder before each renewal date so you always have the chance to decide.
To stop a renewal, email us at hello@thetradieowner.com.au. That is all that is required — there is no form to complete and no phone call to make.
Fees for the current term will not change. We may change fees for a future term, and if we do we will tell you before your renewal date so you can decide whether to continue.
Payment is by card or direct debit. Instalment arrangements are a payment schedule, not a subscription you can pause; the fees for the current term are payable whether or not you attend sessions. Failed payments may incur the dishonour fee charged to us, which we will tell you before we pass it on.
5. Cancellation and refunds
The guarantee in clause 2 comes first. If your first session does not identify at least $100,000, we refund everything you have paid — your initial 60-day fee and any membership fees — and your membership ends immediately.
Otherwise, you can stop your membership renewing at the end of any three-month term by giving 30 days' notice as set out in clause 4. Fees already paid for the current term are not refunded, because the work for that term has been done or committed.
If you cancel before your first session has taken place, we refund everything you have paid.
Nothing in these terms excludes, restricts or modifies any right you have under the Australian Consumer Law.
6. Confidentiality
We keep your business information confidential and use it only to deliver your engagement. We will not publish your figures, name or results as a case study or testimonial without your express written permission. You agree to keep our materials, templates and methodology confidential and not to distribute or resell them.
7. Recording
We may record sessions for quality and for your own reference. We will tell you before recording and you can decline.
8. Intellectual property
All frameworks, templates, tools and written materials we provide remain our property. You get a non-exclusive licence to use them inside your own business for as long as you like. You may not licence, resell or teach them to others.
9. Group sessions
What is said by other members in group sessions is confidential to that group. Repeating it outside the group ends your participation without refund.
10. Liability
To the extent permitted by law, our total liability arising out of the engagement is limited to the fees you have paid us. We are not liable for indirect or consequential loss, including lost profits. Nothing in this clause limits liability that cannot be limited under the Australian Consumer Law.
11. Governing law
These terms are governed by the laws of Victoria, Australia.